Privacy Policy

Effective Date: July 27, 2025

At Official Service Center (https://officalservicecenter.com), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website or services in Dubai and Abu Dhabi.

1. Information We Collect

We may collect the following types of information when you use our website or request our services:

  • Your name and contact number

  • Appliance and brand details

  • Location information (for service requests)

  • Any additional information you voluntarily provide during booking or inquiry

We do not collect or store sensitive financial data, such as credit card numbers, through our website.

2. How We Use Your Information

Your information is used strictly to:

  • Respond to service inquiries and schedule appointments

  • Provide updates regarding your service status

  • Improve customer service and user experience

  • Communicate offers or updates only if you’ve consented

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Sharing Your Information

We may share limited information with:

  • Authorized technicians for service coordination

  • Government or legal authorities if required by law

All shared data is kept strictly confidential and used only for intended service purposes.

4. Data Security

We take reasonable measures to secure your personal information against unauthorized access, alteration, or disclosure. Our website is protected using standard security technologies and regular updates.

5. Cookies & Tracking

Our website may use cookies for user experience enhancement (e.g., remembering form entries). These cookies do not collect personally identifiable information.

6. Your Rights

You have the right to:

  • Request to view, update, or delete your data

  • Opt out of promotional messages (if any were subscribed)

  • Contact us at any time regarding your privacy

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy policies or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📞 Tel / WhatsApp: +971502862593
📍 Location: Dubai & Abu Dhabi
🌐 Website: https://officalservicecenter.com